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We built Crypto Casinos to help US players compare crypto casinos on the things that actually matter — supported coins, payout speed, licensing and how each site handles verification. If you've read a review, spotted something that looks off, or want to ask about how we cover a particular site, this page explains the best way to reach us.

What we can help with

• Corrections or updates to a review — bonus terms, coin support, or licensing details that have changed
• Questions about how we rank and score the crypto casinos listed on this site
• General feedback on the site, its content, or a casino you think we should be covering
• Reports of broken links, outdated pages, or technical issues with the site itself

What we can't help with

We're an independent review and comparison site — we are not a casino, a payment processor, or a customer support desk for any of the operators we cover. That means a few things sit outside what we can do:

• Account issues, deposits or withdrawals — these need to go directly to the casino's own support team, since we have no access to player accounts or transaction records
• Tax questions on gambling winnings or crypto gains — US players are generally liable for tax on both, but the details depend on your personal circumstances. Speak to a qualified tax professional rather than relying on general guidance from a review site
• Legal advice on whether crypto gambling is permitted where you live — offshore crypto casinos operate in a legal grey area for US players and are not licensed by any US regulator. Rules vary by state, and you should check your own state's laws before playing. If you have specific legal questions, a licensed attorney is the right person to ask

Before you get in touch about a specific casino

If your question relates to a particular operator — a delayed withdrawal, a bonus that didn't apply, or a verification request you weren't expecting — check the casino's own help centre or live chat first. Most of the sites we review, including higher-ranked options like BetPanda, CoinCasino and Cryptorino, run their own dedicated support channels, and they're far better placed to resolve individual account matters than we are. We can only speak to how a site presents itself and how it compares against others; we don't have visibility into your specific account.

How our reviews and rankings work

Every casino on this site is assessed against the same set of factors: the cryptocurrencies it accepts, its licensing status, game variety, bonus terms including wagering requirements, payout speed, and how it handles identity verification. No operator pays for a better position — commission from affiliate links, where they exist, does not influence where a site lands in our rankings. If you think we've got something wrong, that's exactly the kind of feedback this page is for.

A note on responsible gambling

If you're reaching out because gambling is causing you stress, financial pressure, or you're struggling to stop, please know that support exists beyond this site. The National Problem Gambling Helpline — 1-800-GAMBLER — is free, confidential, and available if you need to talk to someone. Our Responsible Gambling page has more detail on tools and resources, including the fact that offshore crypto casinos often don't offer the same self-exclusion options or player protections as state-regulated operators. Gambling should never be viewed as a way to make money or solve financial problems, and no game — crypto or otherwise — removes the risk of losing what you stake.

Other places to find answers

A lot of common questions are already covered elsewhere on the site. Our About Us page explains who we are and how we approach reviews, and our Terms and Conditions page sets out the legal basis on which this site operates. If you're specifically looking at options outside the US, our Non Gamstop Casinos UK 2026 guide covers a different market and set of rules entirely.

This site is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the site and applicable state rules. If you're unsure whether you meet the minimum age or eligibility requirements for a particular casino, check that operator's own terms directly before signing up.